Frequently asked questions & answers
Q: Do you have any special offers?
A: Yes. Join our VIP MAILING LIST for 20% off your first order. Check out our SPECIAL OFFERS page for all our current offers.
Q: Will you send this cute vintage find to me?
A: Yes, we ship worldwide. We offer free shipping on international orders over $99 with coupon code 99SHIP. (We also offer free US shipping on orders over $35.)
Q: From where are you shipping your cute vintage offerings?
A: The finds featured as for sale on our website ship from one of our two shop locations. We ship The Cute Hunter’s Collection from Raleigh, NC where Kate AKA The Cute Hunter is based. Finds in The Second Shot boutique ship out from our second location in Denver Colorado managed by our high volume inventory guru Bonnie M. We typically advise customers to expect delivery 1-2 weeks from the date of purchase.
Q: Will this item fit me?
A: See our full guide to finding the perfect fit when shopping for clothing online.
Q: Can I return a clothing item if it doesn’t fit?
A: Yes. Or if you don’t like it in person, or if its doesn’t match the thing you wanted it to, or if you made an accidental 3 am impulse-buy you don’t really want once it arrives… We want you to be delighted by the things we have found and feel they are worth their value to you, if for any reason you are unhappy with you purchase send it back in the same condition within 2 weeks for a refund. See our full ethos and established shop policy on returns here
Q: I would like to order something from both locations that would, combined, meet the minimum to qualify for a free shipping offer, can I still get free shipping for ordering both?
A: Absolutely. To place orders from both of our locations and still get free shipping Use code: DOUBLESHOPPER when you place each order.
(Because we are operating from two different physical locations with unique vintage inventory, we have separated our checkout pages by location to streamline our online order processing. We run concurrent sales and always offer to combine orders between shops to meet a sale minimum. If you ever find yourself in between both shops and loosing out on a deal, contact us and and we will make sure you get the best deal! (Please note orders which use this code will not process until both orders are placed.)
Q: Is my checkout process secure?
A: Yes. All of our sales are powered by Etsy. Whether you are a member of Etsy’s marketplace or not you are guaranteed the same kind of Etsy’s buyer protection when you shop with us.
We are first and foremost fans of vintage fashion and post our finds here on our website and social media accounts on instagram, pinterest and facebook. To help streamline the shopping process for our online buyers across both of our shops and all of our social media, we have embedded, linked and attached listings in different places around the web which may have different security set ups or give you different security notification depending on your browser settings.
For the most secure online shopping, all of our shop portals from our website, social media etc all redirect to a secure, Etsy-backed shopping cart for the final check out where you can contact, report and review any transaction in a safe and established marketplace for each of our online shop locations.